What information do we collect?

We may collect the following personal information: Name, address, phone numbers and e-mail address. (Any information relating to payment, such as credit card details, are destroyed as soon as your order has been processed.)

What do we do with the information we gather?

We require this information to process your order and to improve our products and services. We may periodically send promotional emails about new products or other information which we think you may find interesting using the contact details which you have provided.

How secure is your information?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Who do we share your information with?

We will never share your personal information with other companies and organisations without your express written consent, unless we are required by law to do so.

How do we use cookies?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What about links to other websites?

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Accordingly, such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How do I control my personal information?

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website you may decide how much information you provide us with; or, if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing or emailing us at sales@vitrify.uk

Your rights

You have the right to request the details of the personal information we hold about you under the Data Protection Act 1998. If you would like a copy of the information held, please write to Vitrify Limited, Flat 2, 18 Leigh Street, Bloomsbury, London, WC1H 9EW or email sales@vitrify.uk